The Client
Diocesan Family Service Centre is a premier institution in the field of Family development programs across Goa . The Marriage Preparatory Program is attended by an average of 5000 participants a year.
The Challenge
To build a reservation system for the Marriage preparatory program ,accessable from the branch offices in Goa with an extension to the web site showing the seat availability status and option for e-Booking. The software had to be secure and had to offer failsafe performance with the low bandwidth problems (dial up connections )in a few locations. To keep the Total Cost Of Ownership (TCO) Low was another criteria.
Solution
A Distributed software with optimized query and rollback options in case of network failures , connected to a centralized database . A module at the web site with automated data transfer capabilities took care of the internet visibility of real-time status of seat availability and e-booking. The software provided for data intelligence and outputs in a flexible manner with its report builder.
Result
Transparency and efficiency brought in the operations of the institution with the successful implementation of the software. The benefits to the clients can be measured in the following counts
- Better coordination between branches
- Reduction of time spent in manual work like creation of certificates
- Transparency in operations as well as financial parameters
- Better reporting and planning
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